The official site of the City of West Jordan, Utah 8000 S. Redwood Rd., West Jordan, Utah 84088 - (801) 569-5000  
Welcome to West Jordan... home of the good neighbor
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  Utility Billing
If you meet any one of these conditions:
  • Received a yellow shut-off notice
  • Received a returned check notice.
  • Your water is shut off for non-payment
Please call 801-569-5020 to pay your bill.

Click to Pay Utility Bill Online

The new online bill pay system is up and running. You will need your utility bill account number and customer ID number. Both are found on your utility bill (see sample). The process is not complete until you click the link in your confirmation email.

You can set up one-time payments from your checking account, credit or debit card. You can also set up auto pay to automatically notify you and deduct your payment each month.

If you don't want to use online bill pay, there are still several options to pay your bill, including:
  • Over the phone by calling 801-569-5020 Monday-Friday from 8 a.m.- 5 p.m.
  • Drop your payment in the drop box in the City Hall parking lot, 8000 S. Redwood Road.
  • Mail it to PO Box 550, West Jordan UT 84084.
  • Use your financial institution's online bill pay service if available.

Questions? Call Utility Billing at 801-569-5000 or email


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